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Customer Service
Committed to using Internet thinking
optimizing the operation of existing futures services in Hong Kong,
Through the network and electronicization of investment services,
incorporate cutting-edge Internet technology and design,
Allow investors to easily experience the convenient one-stop investment service.

Deposit and Withdrawal Guide

Deposit Process

  • Notes

    Deposit method

    1. Customers can deposit cash or cheques at the bank counter or through ATMs or Internet banking to the bank account of our company [Quan Yi Futures (Hong Kong) Co., Ltd.]
    2. The name of the account holder printed on the bank check deposited must be the same as the name on the account opening document (name on the copy of ID card/passport).
      The relevant check must be successfully cashed before the transaction can be carried out.
    3. If the name of the remitter is different from the account name of the futures account, the money will not be included in the equity.
      The account owner needs to provide relevant information to process a third party deposit or refund, the method is as follows:
      1. For third-party deposit:
        Customers need to fill in the "Third Party Import Statement" and submit it to our company. After review, the deposit will be made to the client's account.
      2. Refund:
        The money will be returned to the remitter’s account.

  • Deposit time

    1. Cheque Deposit
      The deposited cheque can only be used after the clearing house is properly transferred.
    2. Wire transfer deposit
      If the wire transfer has been deposited in the bank before 5:00 pm on the same day, it can be used as soon as the bank accepts the deposit.
      If the wire transfer is received after 5:30 pm on the same day, the transaction limit can only be used on the next working day.

Bank Account Details (Futures Account)

The Hongkong and Shanghai Banking Corporation Limited (HKD)
HKFE NON-HKFE
A/C Name CSC FUTURES (HK) LIMITED-A/C CLIENT HKFE TRADE A/C Name CSC FUTURES (HK) LIMITED-A/C CLIENT (NON-HKFE TRADE)
A/C No 004-500-317326-002 A/C No 004-502-693443-292
SWIFT HSBCHKHHHKH SWIFT HSBCHKHHHKH
The Hongkong and Shanghai Banking Corporation (USD)
HKFE NON-HKFE
A/C Name CSC FUTURES (HK) LIMITED-A/C CLIENT HKFE TRADE A/C Name CSC FUTURES (HK) LIMITED-A/C CLIENT (NON-HKFE TRADE)
A/C No 004-500-759980-274 A/C No 004-502-693443-274
SWIFT HSBCHKHHHKH SWIFT HSBCHKHHHKH
The Hongkong and Shanghai Banking Corporation Limited (RMB)
HKFE NON-HKFE
A/C Name CSC FUTURES (HK) LTD-A/CC HKFE T A/C Name CSC FUTURES (HK) LTD-A/CC HKFE T
A/C No 004-500-759980-285 A/C No 004-500-759980-209
SWIFT HSBCHKHHHKH SWIFT HSBCHKHHHKH
Bank of China
HKFE USD-HKFE
A/C Name CSC FUTURES (HK) LIMITED - CLIENT A/C HKFE TRADE A/C Name CSC FUTURES (HK) LIMITED - CLIENT A/C HKFE TRADE
A/C No 012-709-0-005451-2 A/C No 012-709-0-800821-2
SWIFT BKCHHKHHXXX SWIFT BKCHHKHHXXX

Withdrawal process

  • Notes

    Withdrawal method

    1. Check withdrawal
      Customers can choose to withdraw by check, and the payer of the check is limited to the account holder.
      A cheque issued to a third party or cash cheque will not be allowed.
      If the customer requests a transfer, the money can be deposited to the established bank account or the customer can pick up the cheque in our company in person.
    2. Wire transfer
      Overseas customers can request wire transfer, and all bank charges are borne by the customer.
      The customer must clearly list the details, the name of the beneficiary, the name and address of the beneficiary bank, and the account number. The bank charges will be paid by the customer.

  • Withdrawal processing time

    1. If a check withdrawal or wire transfer instruction is received before 10:00 am of the day, all withdrawal procedures will be processed on the same day.
    2. If the check withdrawal or wire transfer instruction is after 10:00 am of the day, all withdrawal procedures will be processed on the next working day.